(+254)750 284 067

hi@fayinstitute.co.ke

Fay Institute of eLearning

Privacy Policy

1. Introduction

Fay Institute of eLearning (“we,” “us,” “our”) is committed to protecting the privacy and security of our employees, volunteers, students, and stakeholders. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information.

2. Scope

This Privacy Policy applies to all personal information collected, processed, and stored by Fay Institute of eLearning in the course of our operations. It covers information collected through our website, online platforms, and any other means.

3. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, and other identifiers.
  • Educational Information: Academic records, qualifications, and other education-related information.
  • Employment Information: Job title, employment history, and other employment-related details.
  • Technical Information: IP address, browser type, device information, and other technical data.
  • Usage Information: Information about how you use our website, services, and platforms.

4. How We Collect Information

We collect personal information through various methods, including:

  • Directly from you when you fill out forms, apply for a position, or contact us.
  • Automatically through your interaction with our website and online platforms.
  • From third parties, such as references, educational institutions, and background check providers.

5. Use of Personal Information

We use personal information for the following purposes:

  • Providing Services: To deliver our educational programs, resources, and support services.
  • Communication: To respond to inquiries, provide updates, and send relevant information.
  • Administration: To manage our operations, including human resources and volunteer coordination.
  • Improvement: To analyze and enhance our services, website, and user experience.

Compliance: To comply with legal obligations and protect our rights and interests.

6. Sharing of Personal Information

We do not sell or rent personal information. We may share personal information with:

  • Service Providers: Third-party vendors who assist us in our operations.
  • Legal Authorities: When required by law or to protect our rights.

Partners: Educational and professional partners with whom we collaborate.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using secure encryption protocols for data transmission.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits and assessments.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. After this period, personal information is securely deleted or anonymized.

9. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal constraints.
  • Objection: Object to the processing of your personal information.
  • Portability: Request transfer of your personal information to another organization.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fay Institute of eLearning
Email: hi@fayinstitute.co.ke
Phone: +254722179795

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. End of Privacy Policy